Hiring a paid search consultant, on evidence

A paid search consultant is someone who takes responsibility for what your ad budget buys: which queries you pay for, what the ads promise, where the click lands and what counts as a conversion. Unlike search optimisation, the feedback loop here is days rather than months, which makes the category easy to evaluate and easy to fake at the same time. The difference between a consultant who compounds your budget and one who spends it comes down to a handful of things you can check before any money moves, starting with who owns the account.

Own the account, always

The single most consequential term in a paid search engagement is whose name the ads account sits in. If the consultant runs your campaigns inside their own account, then the conversion history, the keyword performance data and the quality signals built up over months belong to them, and leaving means starting from zero. Insist that the account is created under your business, that you hold administrative access, and that the consultant is granted managed access which you can revoke. The same applies to analytics, tag management and the conversion definitions themselves. This is not a trust issue, it is an asset issue: the account's accumulated performance data is worth more than a month of fees, and buyers routinely discover it is gone at the worst possible moment. Settle it in the first conversation, in writing.

How consultants charge, and what each model rewards

Three fee models dominate. A share of ad spend is simple to administer but rewards spending more, which is the opposite of what a good account often needs. A flat monthly fee decouples the consultant's income from your budget and is usually the cleanest arrangement for a stable account, though it can undercharge for a demanding launch. Hourly or project work suits audits, migrations and one-off builds. Performance fees tied to leads or revenue sound aligned but depend entirely on the conversion definition, which the consultant often controls, so they only work when the counted event is verified on your side. Whichever you pick, ask what the fee covers when spend pauses, since accounts still need maintenance during a quiet quarter, and ask whether creative production and landing page work are inside or outside the number.

What the ads themselves have to obey

Paid search is advertising, and the FTC's advertising rules apply to it exactly as they apply to a television spot. Claims in ad copy and on the landing page must be truthful and substantiated before they run, disclosures that a reasonable consumer needs must be clear and conspicuous rather than buried in a footer or behind a click, and the advertiser stays responsible for what an agency writes on its behalf. That last point matters when hiring: the regulatory exposure for an overreaching headline lands on your business, not the consultant's. Ask candidates how they substantiate claims, whether they have removed a client's requested wording before, and how they handle testimonials or comparison claims in ad copy. When you later evaluate paid search marketing services as a package, the same substantiation question separates the vendors who understand the risk from those who treat copy as pure conversion optimisation.

Vetting in one working session

Give a candidate read access to your existing account for an hour and ask for three things: the wasted spend they can see, the single structural change they would make first, and what they would need from you to make it. Specialists answer in specifics, naming match types, search term waste, conversion tracking that double counts, or landing pages that do not match the query intent. Generalists answer in categories. Then ask for a client account they can show live, with the client's permission, rather than a slide of screenshots. Ask what they stopped doing for a client last year and why, because subtraction is the harder half of the job. Finally ask what they think should not be advertised at all, since a consultant who will happily bid on everything has no thesis about where your money works.

Questions people ask about paid search consultant

Consultant or agency?

A consultant is one person's judgement applied directly, which suits accounts where strategy matters more than production volume. An agency brings creative, analytics and coverage when someone is away, which suits multi-channel programmes and larger budgets. Many buyers start with a consultant for the audit and structural fix, then decide whether ongoing management needs a team.

How much should I pay?

Fees track the complexity of the account rather than its budget: number of markets, number of products, how much creative churn, and whether ecommerce or lead tracking has to be rebuilt. Ask two or three candidates to scope the same brief and compare what they included, not just the totals. Big gaps in scope explain most big gaps in price.

How fast should results appear?

Faster than search optimisation but not instantly. Data accumulates over weeks, and structural changes need enough conversions before the numbers mean anything. Expect early gains from removing waste, then slower gains from bidding and creative iteration. A consultant promising a fixed cost per acquisition before seeing your data is guessing.

What access should I grant?

Administrative access stays with you. Grant the consultant managed access to the ads account, edit access to tag management if they need it, and read access to analytics unless they are rebuilding tracking. Never transfer ownership, and never let campaigns run inside an account you do not control.

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