Hiring a media planning agency, and why planning and buying should be priced apart

Media planning is the decision about where a budget should go and why. Media buying is the execution of that decision. Most agencies sell both, which is convenient and creates a structural conflict: the plan recommends channels the agency is paid to buy, and often paid as a percentage of what it spends there. That is not dishonesty, it is an incentive, and it is manageable once it is named.

Ask whether the planner is paid on what the plan recommends

If the fee is a percentage of media spend, a plan that recommends more spend in the channels the agency buys pays the agency more. Ask directly how the planning work is paid and whether it would be paid differently if the plan recommended a channel the agency does not buy. An agency comfortable with that question is usually the one worth hiring.

A plan that cannot be wrong is not a plan

A useful media plan says what it expects each channel to do, on what evidence, and what would count as it having failed. A plan that lists channels and budgets with no stated expectation cannot be evaluated at the end of the quarter, which is why so many are written that way. Ask for the expectation per channel in writing before the money moves.

Separate the agency fee from the pass-through spend

Agency fee, production cost and the media itself are three different numbers and agencies present them differently, sometimes deliberately. Ask for a breakdown that separates them, and ask whether the agency takes any rebate, discount or margin on the media it buys. None of the answers disqualifies anybody; not knowing the answer is the problem.

Incrementality is the only honest test of a plan

Platform-reported conversions overlap and every channel claims the same sale, so a plan can look successful while changing nothing. The test is what happens when you turn something off: a channel whose absence changes nothing was not producing anything. Agree at the start that the plan includes at least one holdout or pause test a year, because nobody agrees to it afterwards.

Where planning genuinely earns its fee

Deciding what NOT to buy, spotting that the budget is being spent on demand that already exists, and noticing when the constraint is conversion rather than reach. Those judgements are worth paying for and they frequently reduce spend. If a planner has never recommended spending less to a client, you have learned how the planning is being paid for.

Questions people ask about media planning agency

Do I need a media planner if I only run search and social?

Probably not as a separate engagement. Planning earns its fee when the channel mix is genuinely open, when offline media is in play, or when budgets are large enough that the allocation decision is worth more than the execution. For two digital channels, a good buyer who thinks about allocation is usually enough.

How are media planning agencies paid?

A percentage of media spend, a flat retainer, a project fee for the plan itself, or a mix. The project fee for planning alone is the cleanest arrangement when you want the recommendation to be independent of who executes it, and it is worth paying for even if the same agency then buys.

Should the planner and the buyer be the same agency?

It is more efficient and it concentrates the conflict. A workable middle path is to buy the plan as a separate piece of work, priced separately, that could in principle be handed to somebody else to execute, and then execute with whoever is best.

What should a media plan contain?

The audience and how it was defined, the channels with a stated expectation for each, the budget split with the reasoning, the measurement approach including attribution and any incrementality test, the flight dates, and what would cause the plan to change mid-quarter. Anything shorter is a budget allocation with a cover page.

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